Susan Hill

Partner

Susan is a learning and development professional with over 35 years of experience. She is highly skilled at designing, developing, and facilitating customized learning experiences for the workplace, with the overall goal of helping both individuals and organizations achieve success.

Susan spent the early years of her career working with non-for-profit organizations and public schools. While working on her MBA, Susan was hired by AT&T to support their product training organization. She later moved into the AT&T School of Business as a Senior Training Consultant.  She also held the roles of National Sales Quality Manager and Strategic Planning Consultant before leaving AT&T to pursue a career in consulting.

Her key areas of expertise include leadership, management and supervision, coaching others, giving and receiving feedback, active listening, overall effective communication, emotional intelligence, building high performing teams, negotiation and conflict management, and critical thinking and problem-solving. She has also been involved in designing and facilitating customized sales training programs.

Throughout her career, she has worked with clients from across a wide range of industries including transportation (United Airlines, Amtrak, Chrysler), food and beverage service (McDonald’s, US Foods, Griffith Foods, Coca Cola)), distribution (Medline), technology (Tellabs, Cabot Microelectronics), medical and pharmaceutical (Medline, Abbot Labs), insurance (Blue Cross Blue Shield),  government (US Navy USPS), law (Kirkland And Ellis, Seyfarth Shaw, ) and hospitality (Hyatt Regency).

She is a Chicago native, where she still resides, but enjoys traveling domestically and internationally both for business and personal adventures.